ONLINE THERAPY & COUNSELING IN GA & FL

Updated 3/30/2021

Online therapy and counseling in GA & FL is offered through SecureVideo/ZOOM.  This platform is secure and HIPAA compliant.  I will send your unique link to each of our appointments immediately prior to our meeting time.

My email provider is Hushmail, an encrypted and HIPAA compliant email provider.  Your emails are secure at my end, however, your email security is only as secure as the provider you are using at your end.

New Clients: All first appointments are pre-paid at the time of scheduling.  Please complete the paperwork in the blue box to the right and email it to me prior to our first meeting at melissa@melissalesterolson.com.

Returning Clients: Please complete the new HIPAA & Consent to Treat form and email it to me prior to our next scheduled appointment at melissa@melissalesterolson.com.

GA – Licensed Clinical Social Worker #CSW003082
You must be a GA resident in order to receive online or in-person therapy. (Currently I offer online only.)

FL – Telehealth Provider Registration #707
You must be a FL resident in order to receive online therapy.  (I am approved for telehealth only in FL.)

SCHEDULING BY PHONE & EMAIL

FEES & BILLING

Planning for the required financial investment in therapy and counseling is an important part of the therapy process.  Payment can be made with FSA, HSA, debit card, or credit card only.  

Charges are run through SQUARE.  Vendor is listed as “MLO” on your statement for your privacy and protection.  You will NOT receive a receipt (receipts through SQUARE are not HIPAA compliant).  If you have set your card settings to notify you (or someone else) of transactions, you will receive those alerts per your own settings.  

INSURANCE

I am not contracted with any insurance panels.  Please contact your insurance carrier and ask how much they will reimburse you for a 90837 60-minute Telehealth session.  I can provide you with a Superbill (statement) that you may submit to your insurance carrier for reimbursement.  See below for Superbill instructions.

SUPERBILL INSTRUCTIONS

Email me at melissa@melissalesterolson.com with SUPERBILL REQUEST in the subject line.
Please include:

1. Full client name
2. Date of birth
3. Current Address
4. Dates and length of each session (ie 60, 90, 120 minutes)
5. Amount you paid for each session

I will provide your Superbill via email, usually between Monday and Wednesday of the following week.

2-DAY CANCELLATION POLICY

Please notify me at least 48 hours in advance of a cancelled or missed appointment to avoid being charged in full for my time.  Email your cancellation to melissa@melissalesterolson.com.  Cancellations are not accepted by text or voice mail.  Thank you for your understanding.

SOCIAL MEDIA POLICY – Important

I have a professional presence only on LinkedIn, Instagram, Facebook and MeetUp.  Postings on these Social Media platforms are for professional purposes only.  For your privacy, safety and protection it is my policy to not engage with clients or potential clients over any of these forms of media. 

In addition, I specifically DO NOT (nor have I ever) engage with groups or individuals in any sort of Chat Room, Webcast, Podcast, Bulletin Board, Reddit, YouTube or any other form of interactive social media engagement.  If you believe you have seen my picture or my comments on any of these platforms, this was the result of identify theft.

HOW TO CONTACT ME

Email melissa@melissalesterolson.com and include your phone number. 

You are welcome to leave me a voice mail, but this will delay my response time significantly.

Visit me on:

HelpPro

Psychology Today

EFT International

Association for Comprehensive Energy Psychology

TAPPING WORKS 501c3

Time Magazine Online

Natural Awakenings 1

Natural Awakenings 2

Natural Awakenings 3

Melissa Lester Olson, LCSW