Melissa Lester Olson, LCSW
a women’s therapy and counseling practice in atlanta ga

SCHEDULE APPOINTMENTS

It is important that you review all of the information on this page carefully prior to scheduling an appointment. 

It is my policy to schedule appointments by phone or by email only and to return calls and emails within 48 hours.  Please refrain from scheduling via text.  Text is not HIPAA compliant

Please complete all of the forms in the blue box to the right and bring them with you to your first appointment.  Some of these forms will take time to complete.  Therefore, I encourage you to allow yourself sufficient time.

Monday 3:00 pm — 8:00 pm
Tuesday 3:00 pm — 8:00 pm
Wednesday 10:00 am — 2:45 pm
Thursday 10:00 am — 2:45 pm
Friday 10:00 am — 4:00 pm
Saturday 10:00 am — 6:00 pm

Call 770.313.7768 or email*
Alternate email (not HIPAA compliant)

PAYMENTS & FEES

New Clients Beginning 6/1/18           55 minute Individual Therapy     $160

New Clients Beginning 6/1/18           85 minute Individual Therapy     $240

New Clients Beginning 6/1/18           115 minute Individual Therapy   $320

EFT Tapping Intensive Half Day       3 hours with breaks                       $480

EFT Tapping Intensive Full Day        6 hours with breaks                       $960

EFT Tapping Intensives are ideal for women who want an individualized “workshop” to make significant progress in one sitting.  For busy professionals or any woman wanting significant change NOW.  These should be followed by lots of rest and re-hydration.  I recommend you go home, take a long nap, or go to bed early afterward.     

Payments: Check, Credit, Debit, or HSA/FSA Cards.

Please note that prioritizing the financial investment in your Therapy is an important part of your process.  Therefore, please let me know if you have any questions about this.

INSURANCE COMPANY REIMBURSEMENT

I am an “Out-of-Network Provider” for all Insurance Plans.

  1. I am happy to provide you a Superbill / Claim / Statement upon request.
  2. Please email your request to melissa@melissalesterolson.com.
  3. Type SUPERBILL REQUEST in the subject heading of your email.
  4. Within 10 days, I will provide your Superbill via encrypted and HIPAA compliant email.
  5. Submit your Superbill to your insurer per their instructions.

Before you schedule your first appointment, I recommend you ask your insurer:

  1. The exact dollar amount you will be reimbursed for a 90837 service (55 Minute Outpatient Therapy).
  2. Their turnaround time for reimbursement once they have received your Superbill / Claim / Statement.
  3. Do you have an individual and/or family deductible?  How much is it annually?  And how much of it have you met so far this year?  When does your new deductible year begin?
  4. The first name and last initial of the person you are speaking to on every call.
  5. The Call Confirmation #.  If you are told there is no Call Confirmation #, document the date and time of your call, the phone number you dialed, and the first name and last initial of the representative you spoke to.

CANCELLATION POLICY

Please note that I have a 2 Business Day Cancellation Policy.
To avoid paying in full for your cancelled appointment, please notify me at least 2 Full Business Days (Mondays-Saturdays) prior.  I will always respond and confirm receipt of your cancellation.  Therefore, if you do not hear back from me, I did not receive your cancellation notice and you may be charged in full.  In addition, Monday appointments should be cancelled by the Friday before.  Thank you for your understanding.

 

*Emails sent to this address are HIPAA compliant