Melissa Lester Olson, LCSW
a women’s therapy and counseling practice in atlanta ga

SCHEDULE APPOINTMENTS

Please review all of the information on this page carefully prior to scheduling an appointment.  

I schedule appointments by phone or by email and I generally return calls and emails within 48 hours.

Please complete all of the forms in the blue box to the right and bring them with you to your first appointment.  Some of these forms will take time to complete.  Therefore, I encourage you to allow yourself sufficient time.

Monday 3:00 pm — 8:00 pm
Tuesday 3:00 pm — 8:00 pm
Wednesday 10:00 am — 2:45 pm
Thursday 10:00 am — 2:45 pm
Friday 10:00 am — 4:00 pm
Saturday 10:00 am — 6:00 pm

Call 770.313.7768 or email*
Alternate email (not HIPAA compliant)

PAYMENTS & FEES

45 minute Individual Therapy     $105

60 minute Individual Therapy     $140

90 minute Individual Therapy     $200

120 minute Individual Therapy   $280

Payments: Check, Credit, Debit, or HSA/FSA Cards.

Please note that prioritizing the financial investment in your Therapy is an important part of the process.  Therefore, please let me know if you have any questions about this.

INSURANCE COMPANY COMMUNICATIONS – Helpful Hints

I am an Out-of-Network provider for all Insurance Plans.  Because of this, I recommend that you contact your insurance company directly for information about their reimbursement rates under your plan.  (The insurance code for a 60 Minute Outpatient Therapy appointment is 90837.)

Please tell them that you need the exact dollar amount of your direct reimbursement (for a 90837 sevice) so that you can calculate your final out-of-pocket expense.  In addition, please ask them what their reimbursement turn-around time is so that you can budget accordingly.  Finally, I recommend documenting the details of each call, including 1) the phone number called, 2) the information provided, 3) the name of the person you speak with, 4) the date and time of the call, and 5) the call confirmation number.  It is ideal to keep a record of these calls.

CLAIMS AND REIMBURSEMENT

To submit a claim for reimbursement to your insurance company, please contact my assistant Mae Babcock * (jmaebabcock@mbaide.com)Mae provides Super Bills/Receipts with all of the necessary information within 2 weeks of your request.

CANCELLATION POLICY

To avoid paying in full for your cancelled appointment, please notify me at least 2 Full Business Days prior.  I will always respond and confirm receipt of your cancellation.  Therefore, if you do not hear back from me, I did not receive your cancellation notice.  In addition, please advise of Monday appointment cancellations no later than the Friday before.  Thank you for your understanding.

 

*Emails sent to this address are HIPAA compliant